Background
The United Kingdom National Commission (UKNC) for UNESCO website needed updating to improve accessibility, engage varied but strategically important audiences and reflect its new brand identity. To improve user experience, there was a desire to simplify navigation, allowing users to easily discover information about UNESCO sites in the UK. As part of the redesign, the UKNC required a new resource library providing information and education for UKNC audiences.
Challenge
As a large organisation with varied audiences and dozens of valuable resources part of the challenge was finding a creative way to structure and categorise the content. The site had to be easy-to-use, while meeting modern accessibility standards and adopting a design that reflected the brand's new visual identity. It also needed to reflect the UKNC's expanding role and be clear about the separation from UNESCO while acknowledging the affiliation.
Solution
The desire to reach and engage new audiences made it important the UKNC website is scalable and flexible, with a simple, more streamlined structure and improved navigation and search functionality. NB's team created a new resource centre with search and filter capabilities, ensuring the range of assets is easy to browse. A key part of successfully delivering this was migrating the website to NB's favoured CMS, ProcessWire, allowing resources to be easily uploaded and categorised. Designs were refreshed to align with UKNC's updated branding, and using fewer page templates gives consistency throughout.