It takes consistent effort to keep your website fresh, stable, up-to-date and effective. Plus, there’s always those little things that come up which you need adjusted. Our support packages are designed to take the headache out of your ongoing web maintenance.
Here for what you need
The NB team are at your disposal to take care of content, functionality and security updates whilst also providing you with reports that can help clarify how your users are interacting with your website and your organisation in general.
Examples of the tasks we could undertake include (but are not limited to), the following:
- Site modifications and improvements
- Search engine optimisation
- Press release writing and submission
- Sales reports
- E-commerce goal tracking
- Assistance with managing site content, including copywriting
- Preparing and sending email newsletters (or assisting you to do so)
- Upgrades to the website content management system and other software, when appropriate
- Managing online advertising campaigns such as Facebook Ads and Google AdWords
- Assisting with offline promotions
- Assistance with Facebook, Twitter, YouTube and other Social Media, including training and consultancy
- Training on the use of your content management system, or on any other relevant subject
- On-going monitoring and evaluation of site performance
- Advice and consultancy relating to any web design or Internet marketing questions you may have.
Support ticketing system
If something goes wrong, you want to know that it will get noticed and fixed quickly. That’s why we have a number of systems in place to alert us of any website or server issues. Our dedicated support ticketing system means you can get straight through to the right member of our team.