Alex Fenton

Fake Domain Renewal Notices - Don't Get Caught!

October 30, 2015

With the TalkTalk cyber attack in the news this week and banks reporting high levels of fraud amongst their customers, there are plenty of reasons to be wary of spam emails and attempts to capture your information. We have had a number of clients contact us regarding suspicious requests for domain renewals so we've put together some things to watch out for in this blog post.

Fake Domain Renewal Notcices

We've had a few of our clients getting in touch to ask if they should pay an invoice relating to their domain renewal. These emails often look like the one shown here and include genuine information regarding a domain. DO NOT CLICK ON ANY LINKS IN THIS EMAIL. They are designed to scare you by creating fear that you will lose your website domain.

Tips for staying safe:

  • If you have a domain that we manage, you will only ever receive invoices relating to the renewal directly from us. This will include our branding.
  • Find out what your renewal date is - then put it in your diary so you know when it is due. Some domains are registered for 1 year and some for 2 years.
  • If you registered your domain with another provider (GoDaddy, 1&1 etc.), you can log in to your account to check the status of your domain. You will usually receive emails directly from them when your renewal is due.
  • We would recommend you ensure the 'Auto Renew' setting is switched on to avoid losing your domain. All domains we register will automatically renew so you won't ever be in danger of losing it.

Above all, make sure you are vigilant, read carefully and don't click any links you are unsure of. Don't give out your login information or passwords.

October 30, 2015

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