NB has been ranked the second best small digital agency in the UK for customer satisfaction in The Drum’s 2016 “Digital Census”.
The research is conducted by The Drum in partnership with the Recommended Agency Register, and ranks UK digital marketing agencies based on their financial performance and client satisfaction levels. NB achieve ninth in the customer satisfaction ratings in 2015, the first year we entered.
David Nicol, NB's managing director said "This is a fantastic achievement, and testament to all the hard work put in by the team. It has been a big year for us, branching out with our Edinburgh office headed up by Matthew Leask and further developing our strong client base in Orkney, proving that the best of what Shetland has to offer is more than a match for the rest of the country".
"The small agency category in the Drum’s ‘Digital Census’ is always highly competitive, so we owe a lot to our clients for their great support. We have a strong emphasis on client satisfaction so we are proud to have won this recognition".